The Client may request to cancel an order or service by providing written notice to the Provider.
The Provider reserves the right to accept or deny cancellation requests based on the stage of completion of the order or service.
If the cancellation request is accepted.
• If any payment has already been made, the Provider will initiate a refund according to the refund policy outlined below.
• Any work completed or expenses incurred up to the cancellation date may be billed to the Client.
2. RefundsRefunds will be issued according to the following conditions:
Full Refund: A full refund will be provided if the cancellation request is made within 03 of placing the order, and no work has been initiated or expenses incurred by the Provider.
Partial Refund: If work has commenced or expenses have been incurred, the Provider reserves the right to issue a partial refund based on the stage of completion or incurred costs.
No Refund: No refund will be provided if the cancellation request is made after [specify deadline] of placing the order, or if the goods/services have been fully rendered or delivered.
3. Refund ProcessRefunds will be processed within 07 days of the cancellation request being accepted.
Refunds will be issued using the same method of payment used for the original transaction unless otherwise agreed upon by both parties.
4. Dispute ResolutionIn case of any dispute regarding cancellations or refunds, both parties agree to attempt to resolve the issue amicably through negotiation and mediation.
5. AmendmentsAny amendments to these cancellation and refund policies must be made in writing and agreed upon by both parties.
6. Governing LawThis policy shall be governed by and construed by the laws of Karnataka jurisdiction.