The information on this website "pragathisolutions.in", is posted in good faith. We endeavor to regularly update the information, but we cannot guarantee the accuracy and/or completeness of the information. In accessing this website you agree that we will not be liable for any direct or indirect loss or damage arising from the use of the information on this website or on any other website accessed via any hyper link from this website. Pragathi Solutions assumes no responsibility for consequence or misuse of this website. By browsing our website, you agree that you will use them in a lawful manner. Please consult with an attorney regarding local laws if there is any question regarding legal use of this website.
All product, logos, brands and company names used in this website are trademarks™ or registered® trademarks of their respective holders. Use of them does not imply any affiliation with or endorsement by them.
All specifications are subject to change without notice.
When you visit this website: " pragathisolutions.in " and fill out the available forms or provide personal or business data, or give comment, or fill out the form in our advertisements then Pragathi Solutions reserves the right to store and collect such data for our Company's benefit in developing our business at Pragathi Solutions.
Your name, email address, website, mobile number and any other information that you provide to us, are held in strict confidence. We only keep your information so that we may provide you our services. We do not contact you otherwise. We also do not sell or share your information with anyone else or with any third party. We will retain personal or business data we process on behalf of our Clients for as long as needed in order to provide services to our Clients.
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Shipping and Refund Policy
100% Refund/Replacement offer:
We guarantee to provide accurate descriptions and high quality product as mentioned in the website. In order to protect customers from shipping damage, item mismatch or parts missing etc., we are providing 5 days time (From the date of order delivery) to report the complaint by E-mail to our support department. Our technical team will verify the submitted details visually and will issue RMA number to return the material. Once we received the product our experts will verify the issue reported and will send the replacement items to the customer shipping cost prepaid by us. In case ,we do not have the product in stock to provide replacement, we will issue 100% refund. Furthermore, no warranty will apply if the Product has been subject to misuse, static discharge, neglect, accident, modification, or has been soldered or altered in any way. Due to the nature of the products we are selling and our strict quality policy, we are unable to offer order cancellation and return without valid reason. Our company reserves the right to take the final decision on all refund request.
Changing or Canceling An Order:
Need change something about your order or just want it canceled? You can ask us (by Email only )to change the items on your order, update an address or payment method, or just cancel it. Customer Service will get back to you by email within one business day regarding your request. Only orders that are still in status "Pending" or "Payment Verification" can be altered or cancelled. If your order has already moved to a different status, you won’t be able to alter it or cancel it. In case of Order cancellation we will deduct 13% (10% Pragathi solutions) (2-3% bank charges depending on the payment methods used by customer, It is because most of payment gateway providers collect their Commission even though order cancelled and refunded.).Due to the nature of the products we are selling and our strict quality policy, we are unable to offer order cancellation and return without valid reason. Our company reserves the right to take the final decision on all refund request.
Once we confirmed the faulty item cannot be repairable by customer or by Remote Desktop (Team Viewer),we will issue the RMA Number, which you have to mention clearly on Shipping boxes. Do not write anything on the merchandise packaging (Product package). Defective unused merchandise will be replaced within 2 days of receipt. All returns must include a copy of the original packing list that came with your shipment.
Domestic Shipping (India):
We ship all our products through Courier (BLUEDART/DTDC/FEDEX) and SPEEDPOST. The customer can select shipping method on checkout. If customer selected shipping service is not available for that particular location (Very rarely) ,we will use the best possible shipping method to fulfill the order. Depending upon the weight and Destination, the shop will automatically calculate shipping charges for different options and the customer can select accordingly. It takes normally 1-15 days to reach to any location in India.
Limitations Of Responsibility:
We accept no responsibility for improper installation of our products. Electrical polarity must be properly observed in hooking up electrical components.
|Domestic Orders:||International Orders:|
|Bluedart/DTDC/Fedex courier : 2-15 days||UPS : 5-25 Days|
|Speed Post : 3-20 days||EMS Speed Post: 5-30 Days|